"Can I really say that?": Communication for Diversity and Inclusion in Healthcare
Tuesday, December 19, 2017 3:00 PM EST / 12:00 AM PST
Presenter: Denise Davis, MD, FACH
Healthcare professionals are asked to communicate across many differences-gender, race, language, age, religious identity and ethnicity. Most clinicians have not received training in the art and science of communicating effectively across these differences in a clinical or educational setting. Join us for an interactive discussion that is meant to make your professional life a little easier in some of these sensitive encounters. Bring your questions and cases.
About Denise Davis, MD, FACH: Denise L. Davis is a general internist, Clinical Professor of Medicine at University of California San Francisco and she serves as Associate Director for Faculty Development for the San Francisco VA Center of Excellence in Primary Care Education. Dr. Davis teaches faculty development workshops locally and nationally on communication skills, including ground breaking workshops for the Academy of Communication in Healthcare on opening discussions about race in clinical settings and facilitating small groups with cultural humility. She has conducted focus groups with African American patients about health and doctor-patient communication, the results of which inform her teaching. Dr. Davis consults and teaches for medical groups including Florida Hospital Orlando, Colon Rectal Surgery Associates Limited in Minneapolis, Fairview Medical Group of Minneapolis, San Mateo Medical Center, San Mateo California and Franciscan Medical Group in Tacoma Washington on topics including improving doctor-patient communication, obtaining informed consent, negotiating cultural differences in clinical relationships, disclosing medical errors and giving effective feedback. Dr. Davis is a past recipient of the prestigious Kaiser Foundation Award for Excellence in Teaching for her work with students at UCSF School of Medicine and was recognized by the UCSF Academy of Medical Educators as an outstanding teacher in 2013. Dr. Davis was elected to the UCSF Academy of Medical Educators in 2015.
Dr. Davis piloted “Mentoring Across Differences,” a 3 hour faculty development training designed to improve the skills and confidence of faculty mentors in building relationships with minority learners at the for San Francisco VA. She also co-facilitated and helped design a well-received longitudinal “Faculty Peer Consultation Group on Race, Ethnicity and Power” for UCSF faculty. Dr. Davis is also lead faculty for the “Differences Matter Orientation” a 3 day intensive on communication skills for diversity and inclusion designed to help incoming first year UCSF medical students understand and participate fully in the school of medicine’s culture of equity. Dr. Davis also serves as specialist for minority medical students through the UCSF Student Experience Team.