AACH News & Announcements

AACH Webinar February 4, 2015

Tuesday, January 6, 2015

Please join us on February 4th, 2015 at 2pm EST for our webinar "The Power of Choice in Patient Experience Excellence: A Critical Role for Physicians & Leaders" presented by Jason Wolf, PhD, President of The Beryl Institute.

Webinar Objectives:
In this session participants will engage in the understanding of patient experience as a macro-concept, impacting the full spectrum of touch points in healthcare, including:
  1.  Exploring the definition of patient experience versus satisfaction and the key constructs that comprise it
  2.  Examining the Patient Experience Centrality of Needs
  3.  Discovering five strategic levers central to patient experience performance
  4.  Acknowledging the critical impact physicians and leaders play in patient experience excellence
  5.  Understanding the power of choice in driving patient experience success across the continuum of care

For more information visit our 
webinar page, or click HERE to register!

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