Abstract: "Improving patient satisfaction is a major focus of hospitals. Patient satisfaction could be driven by patient perception of hospital team communication with their primary care physician (PCP). A retrospective mixed methods approach was used to characterize the relationship between patient satisfaction and patient perception of hospital team-PCP communication..."
Citation: Adams, D. R., Flores, A., Coltri, A., Meltzer, D. O., & Arora, V. M. (2015). A Missed Opportunity to Improve Patient Satisfaction? Patient Perceptions of Inpatient Communication With Their Primary Care Physician. American Journal of Medical Quality, 31(6), 568-576. doi:10.1177/1062860615593339