2017 ENRICH Communication Course

June 8-11, 2017

Luskin Conference Center at UCLA
Los Angeles, CA

What is ENRICH?

 ENRICH is an intensive and learner-centered course on communication in healthcare featuring: 

  • Interactive workshop tracks
  • Communication skills practice and feedback
  • Small learning group sessions
  • Dynamic keynote speakers
Activities are designed to enhance knowledge, skills and personal awareness needed to practice and teach relationship-centered communication. Participants choose individual and collective objectives and develop a means of achieving them with the guidance of seasoned AACH faculty.

By the end of this course, participants will be able to:

  1. Demonstrate relationship-centered communication skills for difficult conversations with patients and colleagues.
  2. Describe personal awareness skills and reflective practices that will allow them to stay in connection in the face of differences.
  3. Effectively address organizational factors, which undermine relationship-centered communication
Who should attend?

The course fosters interprofessional collaboration and welcomes participants from a variety of healthcare perspectives, particularly those interested in improving their own communication skills with colleagues, patients, and families, as well as those interested in teaching others these skills.  

This includes:
  • Administrators
  • Educators
  • Patient Advocates
  • Health Coaches
  • Nurses
  • Physicians 
  • Physician Assistants
  • Psychologists
  • Social Workers
Why attend?
  • Enhance your communication and relationship building skills to improve clinical outcomes and patient safety and experience
  • Improve your team's effectiveness, efficiency and morale 
  • Practice skills for working effectively with patients and colleagues from diverse backgrounds 
  • Become more skilled at turning conflict into opportunities to embrace diversity and improve care delivery 
  • Recharge your personal battery and passion  
  • Become a more creative and dynamic change agent in healthcare 
Keynote Speakers

Claude Steele, PhD
University of California, Berkeley

Elaine Wittenberg, PhD
City of Hope

Rich Frankel, PhD
Indiana University School of Medicine

Click here to learn more about each keynote speaker! 
Key Dates

April 24, 2017
ENRICH Keynote Speaker Rich Frankel
"What is ‘Shared Presence’ and Why Should I Care?"

May 9, 2017
ENRICH Rate Lodging Reservation Deadline

May 24, 2017
Registration Deadline

PDF Flyer

What past attendees have to say about ENRICH:
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