Rob Cohen, MD, MSc
is a senior nephrologist at Beth Israel Deaconess Medical Center (BIDMC) and assistant professor of medicine at Harvard Medical School. He is the director of education in the nephrology division at BIDMC. He has developed a communication skills curriculum for nephrology fellows that focuses on teaching skills for challenging conversations with patients during the trajectory of chronic kidney disease. He is also interested in the intersection of palliative care and nephrology and also developing a curriculum on conflict engagement for subspecialty fellows caring for seriously ill patients.
Nuala Crotty, MD
earned her medical degree from University College Cork, Ireland, and then underwent training in internal medicine and rheumatology at St Vincent’s Hospital Dublin. She did a residency in physical medicine and rehabilitation at the University of Texas Health Science Center at San Antonio, Texas followed by a fellowship in musculoskeletal rehabilitation at the Mayo Clinic, Rochester. She was an assistant professor at the University of North Carolina at Chapel Hill before moving to Michigan to work in the neurosurgical department at Henry Ford Hospital in Detroit. Currently she is section chief of outpatient physical medicine and rehabilitation at Spectrum Health in Grand Rapids, Michigan. Her clinical interests include communication skills in health care settings, non-operative treatment of spine and other musculoskeletal conditions, prevention of long term disability in pain syndromes, and mind -body medicine. She is currently a Facilitator in Training level 2 with AACH.
Tina Foster, MD, MPH, MS
is a practicing obstetrician-gynecologist at Dartmouth-Hitchcock Medical Center (DHMC) in Lebanon, NH and Vice-Chair for Education in the Dept. of Ob-Gyn. She is board certified in Ob-Gyn and Preventive Medicine. A graduate of UC San Francisco medical school, she obtained her MPH (1998) at the Harvard School of Public Health and MS (2001) at Dartmouth’s Center for Evaluative Clinical Sciences while she was a fellow in the VA Quality Scholars national fellowship program in White River Junction, VT. She is Program Director for the Dartmouth-Hitchcock Leadership Preventive Medicine Residency (DHLPMR), a unique residency focused on the improvement of health and healthcare services for populations served by D-H. From 2003-2013 she was Associate Director of Graduate Medical Education at DHMC. At The Dartmouth Institute (TDI), she co-directs the Microsystems Academy and directs two courses in TDI’s residential MPH program as well as the Practicum course for the online MPH program. She has also taught in Dartmouth’s Masters in Health Care Delivery Science and TDI’s online certificate programs. From 2013-14 she served as national director for the VA Quality Scholars and Chief Resident in Quality and Safety programs. She is currently a member of the Preventive Medicine Review Committee for the ACGME.
Suely Grosseman, PhD
did her post-doctorate in 2001 under the supervision of Prof. Dennis Novack at Drexel University College of Medicine. After following him in his classes on communication skill to undergraduate and postgraduate students (residents), she then began to facilitate the classes with him. During this time, Suely read many books and papers and watched DocCom modules about communication skills, including relationship-centered communication in day-to-day, and in difficult situations such as when there are strong emotions and bad news delivery, taking into account the difference in age, diversity and other aspects. Suely translated 10 DocCom modules that were about the relationship-centered consultation, the communication with children, with adolescents, handling emotions, the delivery of bad news, professional boundaries among other issues. Since 2012, after returning to Brazil, she has been practicing the relationship-centered care in the outpatients unit, with mothers and their children. She also teaches communication skill to 1st year and 3rd year students theoretically and in practical classes. In Brazil, Suely has been running workshops to teach communication skills to students, professors and the medical staff and in 2015,was invited to run a workshop in Singapore.
Stephanie Harman, MD
the medical director of palliative care services at Stanford Health Care and lead several multidisciplinary teams. On a larger scale, she is co-chair of her hospital bioethics committee and lead a 30+ member committee responsible for setting administrative policies regarding ethical practice. She is a current faculty-in-training with the American Academy on Communication in Healthcare.
Laura Kirk, MSPAS, PA-C
is the Senior Physician Assistant Supervisor in the UCSF Department of Otolaryngology – Head and Neck Surgery. She received her undergraduate training in Biology and Chemistry at the University of North Carolina, Chapel Hill and her Master’s in PA Studies from Arcadia University in Glenside, Pennsylvania. Laura has spent her career as a PA refining and improving her ability to communicate well within the health care professional team as well as with patients of all ages and their families. She models and teaches these skills to physician assistant (PA) and nurse practitioner (NP) students and colleagues. She has a strong interest in enhancing communication skills with patients among her surgeon-physician colleagues, advanced healthcare providers (AHPs such as PAs and NPs), medical students, and residents. Laura advocates for optimization of AHP practice broadly at UCSF and supervises her AHP colleagues in the Otolaryngology department. In these roles, she has found communication skills such as delivering difficult news, feedback and remediation coaching conversations, and conflict transformation techniques to be invaluable and well-worth cultivating in others. Her goal as a facilitator in the Center for Enhancement of Communication in Healthcare is to encourage widespread usage of patient-centered communication in order to enable better patient care, facilitate patient-provider collaboration, improve provider experience, optimize communication within the healthcare team, and ultimately advance patient health outcomes.
Amy Ship, MD
is an internist and educator at Beth Israel Deaconess Medical Center and an Assistant Professor of Medicine at Harvard Medical School. She earned an undergraduate degree in English Literature, a graduate degree in Art History, worked at the Philadelphia Museum of Art and the Guggenheim Museum, and was a reporter for a national newspaper before attending medical school. She completed her residency and served as a Chief Resident at Beth Israel Hospital and has completed two fellowships in medical education. At BIDMC, Dr. Ship is the faculty director of the Katherine Swan Ginsburg Program for Humanism in Medicine. Her teaching focuses on humanism, communication skills, and physician well-being. Dr. Ship has received numerous awards for teaching, mentoring, and humanism. She was the recipient of the Schwartz Center’s Compassionate Caregiver of the Year Award in 2009 and the S. Robert Stone Award for Excellence in Teaching from Harvard Medical School and Beth Israel Deaconess Medical Center in 2010.
Oliver Stroeh, MD
is the Clarice Kestenbaum, MD Assistant Professor of Education and Training in the Division of Child and Adolescent Psychiatry (in Psychiatry) at the Columbia University College of Physicians and Surgeons. He is Associate Director of the NewYork-Presbyterian Hospital Child and Adolescent Psychiatry (CAP) Residency Training Program. Dr. Stroeh is the current John F. McDermott, MD Assistant Editor-in-Residence for the Journal of the American Academy of Child and Adolescent Psychiatry (JAACAP). He also is Editor of JAACAP Connect (an online companion to JAACAP), the mission of which is to engage trainees and practitioners in the process of learning via readership, authorship, and publication experiences. Dr. Stroeh attended medical school at the Columbia University College of Physicians and Surgeons, general psychiatry residency at NewYork-Presbyterian Hospital / Columbia University / New York State Psychiatric Institute, and CAP residency at NewYork-Presbyterian Hospital. Prior to returning to Columbia University, Dr. Stroeh was Assistant Professor at the Vanderbilt University School of Medicine, a child and adolescent inpatient psychiatrist at the Vanderbilt Psychiatric Hospital, and Director of the Vanderbilt University CAP Residency Training Program. He is an advanced candidate at the Saint Louis Psychoanalytic Institute. Dr. Stroeh has particular interests in psychiatry training / education and psychotherapy.
Howard Stuart, MD
is a physician practicing Hospital Medicine in Montreal, Quebec at Saint-Mary’s Hospital, a McGill University affiliated teaching institution. As such he attends to patients admitted to General Internal Medicine and to Oncology, as well as provides surgical co-management to Orthopedic patients. Previously, he practiced Emergency Medicine for ten years, also in Montreal. Oliver is an Assistant Professor at McGill, responsible for teaching residents and medical students on the wards. His other interests include music, athletics and motivation. He plays saxophone and is an avid swimmer. He looks forward to the opportunity to promote enhanced communications within healthcare and to sharing his approach to positive living on a wider basis through his persona Doctor Stu.