Frequently Asked Questions

The 2019 ENRICH Course will be held at the Wyndham Grand Pittsburgh Downtown located at 600 Commonwealth Place, Pittsburgh, PA 15222.


Early Bird Rate             
ACH member: $1,295     
Non-member: $1,595    

Regular rate 
ACH member: $1,495     
Non-member: $1,795    

Late rate 
ACH member: $1,895     
Non-member: $2,195

Registration Fee includes: 
■Event registration
■Event program book
■Some meals*
* ENRICH registrant meals include:
   -Light breakfast items on all 3 days.
   -Lunch on Day 1 and Day 2.
   -Morning and Afternoon snacks

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Groups of 5 or more people from the same organization receive a group discount of $200 off per person for ENRICH if all group members are registered and paid by the early bird deadline.

If you wish to take advantage of the ENRICH group discount, please contact Margaret Cloyd at to receive a unique group discount promo code.

Please Note
If an organization utilizes the group rate discount code, but ends up sending fewer than 5 people, the organization will be invoiced after the early bird deadline  for $200 per registered attendee.*    

*Course Cancellation Policy

No, lodging is not included in your registration fee.

No. All attendees must pay the full registration fee for the entire event.

Click here to register online.
NOTE: There is NO on-site registration available for ENRICH.

No.  There is no on-site registration for ENRICH. 

ENRICH: Registrations will be refunded (minus a US$75 cancellation fee), if cancelled by May 1, 2019 at 5pm ET.  Cancellations after this date and time will not be refunded

Valet parking, if available, is $35 USD per night.  Oversize vehicles are $45 per night.  *Please note that valet availability is not guaranteed and is first-come-first serve.*

Self-parking options are available within walking distance for a fee.

For transportation information please visit the Hotel and Transportation page.

A significant portion of participant time is spent in supportive small groups working on skills and personal awareness, which are referred to as learning groups. Different learning groups use specific techniques to increase skills and personal awareness: some use narrative medicine, some use a case-based approach similar to Balint groups, and some integrate more than one technique. Participants choose their preferred group style. There is a faculty:learner ratio of ~1:7. Small groups are usually inter-professional. There is also opportunity for intact teams to participate together and improve their team communication. Additional descriptions of the types of learning groups can be found here.

Workshops are structured as tracks consisting of three 2-hour sessions. Because the workshop content builds on previous sessions, it is strongly recommended that participants select one track to attend for the duration of the course. We realize it can me challenging to select just one track, but participants will get access to the materials shared in all of the tracks and there are plenty of opportunities for cross-talk with others who are attending different tracks. Workshops include presentations, as well as active skills practice in the form of role-plays and many times as small group break outs. Tracks include: Relationship-centered Communication, Interprofessional Teams, Coaching, Conflict Resolution and Negotiation, and Shared Decision Making.