1. Learner-centered approach: Attendees develop personal learning goals to achieve during and after the course, and they select workshops focused on topics of personal interest.
2. Appreciative approach: Other courses tend to focus on critical analysis only. At ENRICH, we focus on appreciation in addition to critical analysis.
3. Personal awareness emphasis: Other courses tend to focus on external knowledge.  At ENRICH, we also focus on increasing our knowledge about ourselves.
4. Group trust: Other courses tend to focus on the expertise of the individual. At ENRICH, we trust the group to help us learn.
    
5. Process focus: Other courses often focus on content. At ENRICH, we prioritize process.
    
6. Welcoming, supportive peer community: The course joins together healthcare professionals who have a common goal or passion toward improved relationship-centered communication.  Our skilled faculty establish inclusive small group environments and provide constructive feedback on attendees’ skills.
7. Continuity and connectivity: Small groups are conducted with the same attendees each session, so deep connections with other attendees are common and much more than just “networking.”
8. Revitalization and rejuvenation: Attendees engage in self-reflection, and many complete the course with a renewed sense of purpose around why they came into healthcare in the first place. 

• How to demonstrate relationship-centered communication skills in difficult conversations with patients and colleagues
• How to use personal awareness skills and reflective practices to stay in connection with others in the face of differences
• How to effectively address organizational factors that undermine relationship-centered care

2019 Workshops

• Improving Patient Experience with Relationship-centered Communication (RCC) Skills
• Coaching and Feedback through Relationship, Reflection and Intentional Change
• Communication Skills for Effective Conflict Engagement
• "Can I Really Ask That?"  Culture, Diversity, and Hierarchy
• Leading Interprofessional High Performance Healthcare Teams

EARLY BIRD REGISTRATION NOW OPEN!