1. Learner-centered approach: Attendees develop personal learning goals to achieve during and after the course, and they select workshops focused on topics of personal interest.
2. Appreciative approach: Other courses tend to focus on critical analysis only. At ENRICH, we focus on appreciation in addition to critical analysis.
3. Personal awareness emphasis: Other courses tend to focus on external knowledge.  At ENRICH, we also focus on increasing our knowledge about ourselves.
4. Group trust: Other courses tend to focus on the expertise of the individual. At ENRICH, we trust the group to help us learn.
    
5. Process focus: Other courses often focus on content. At ENRICH, we prioritize process.
    
6. Welcoming, supportive peer community: The course joins together healthcare professionals who have a common goal or passion toward improved relationship-centered communication.  Our skilled faculty establish inclusive small group environments and provide constructive feedback on attendees’ skills.
7. Continuity and connectivity: Small groups are conducted with the same attendees each session, so deep connections with other attendees are common and much more than just “networking.”
8. Revitalization and rejuvenation: Attendees engage in self-reflection, and many complete the course with a renewed sense of purpose around why they came into healthcare in the first place. 

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