Better Communication. Better Relationships. Better Care.
ACH/EACH Joint Statement on International Travel
Board of Directors
ACH Book Communication RX
ACH Book "Smith's Patient-Centered Interviewing" 4th Ed.
Events and Announcements
Healthcare Communication Teaching Excellence Award
Communication Skills Training
Faculty in Training Program
Leading Organizations to Health
Putnam Scholars Program
Past Putnam Scholar Recipients
Donate to the PSP
Relationship-Centered Communication Facilitators Program
International Conference (ICCH)
Renew Your Membership
A Study of National Physician Organizations' Efforts to Reduce Racial and Ethnic Health Disparities in the United States.
Peek, M. E., Wilson, S. C., Bussey-Jones, J., Lypson, M., Cordasco, K., Jacobs, E. A., . . . Brown, A. F. (2012).
A Systematic Review of Patients’ Experiences in Communicating with Primary Care Physicians: Intercultural Encounters and a Balance between Vulnerability and Integrity.
Rocque, R., & Leanza, Y. (2015).
Treating and Precepting with RESPECT: A Relational Model Addressing Race, Ethnicity, and Culture in Medical Training.
Carol Mostow, Julie Crosson, Sandra Gordon, Sheila Chapman, Peter Gonzalez, Eric Hardt, Leyda Delgado, Thea James, & Michele David (2010).
Patient and Provider Assessments of Adherence and the Sources of Disparities: Evidence from Diabetes Care.
Lutfey KE, & Ketcham JD. (2005).
Interpreter use and satisfaction with interpersonal aspects of care for Spanish-speaking patients.
Baker DW, Hayes R, Fortier JP. (1998).
Cultural influences on the physician-patient encounter: The case of shared treatment decision-making.
Charles C, Gafni A, Whelan T, & O’Brien MA.(2006).
Literacy in the health care system: A study on open heart surgery patients.
Conlin KK., & Schumann L. (2002).
Public understanding of medical terminology: Non-English speakers may not receive optimal care.
Cooke MW, Wilson S, Cox P, Roalfe A. (2000).
Optimize patient health by treating literacy and language barriers
.Dreger V, & Tremback T. (2002).
When nurses double as interpreters: A study of Spanish-speaking patients in a U.S. primary care setting.
Elderkin-Thompson V, Silver RC, Waitzkin H. (2001).
Impact of interpreter services on delivery of health care to limited-English-proficient patients.
Thisted RA, Jacobs EA, Lauderdale DS, Meltzer D, Shorey JM, Levinson W, (2001).
Do Poor People Sue Doctors More Frequently? Confronting Unconscious Bias and the Role of Cultural Competency.
McClellan F, White AA, Jimenez RL, & Fahmy SM. (2012).
How is shared decision-making defined among African-Americans with diabetes?
Peek ME, Quinn MT, Gorawara-Bhat R, Odoms-Young A, Wilson SC, & Chin MH. (2008).
Demographic and clinical profiles of patients who make multiple visits to psychiatric emergency services.
Chaput YJA, & Lebel MJ. (2007).
ssociation between patient race/ethnicity and perceived interpersonal aspects of care in the Emergency Department.
Lee JS, Tamayo‐Sarver J, Kinneer P, & Hobgood C. (2008).
Are diagnostic testing and admission rates higher in non-English-speaking versus English-speaking patients in the emergency department?
Waxman MA, Levitt AM. (2000).
The same but different: Clinician-patient communication with gay and lesbian patients
Bonvicini KA, & Perlin MJ (2003).
The Unequal Burden of Pain: Confronting Racial and Ethnic Disparities in Pain.
Green CR, Anderson KO, Baker, TA, Campbell LC, Decker S, Fillingim RB, Kaloukalani DA, Lasch KE, Myers C, Tait RC, Todd KH, & Vallerand AH. (2003).
Copyright © 2019 Academy of Communication in Healthcare ACH
201 E. Main Street, Suite 1405 Lexington, KY 40507 Phone: 859-514-9211 Fax: 859-514-9207
Site designed and maintained by
AMR Management Services